Only We Can Save the State: Lessons for national government from public service reform in Barking and Dagenham

The views expressed in this report are the personal views of the author. This is an independent report from Chris Naylor. It has not been written in partnership with Barking and Dagenham Council.

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Chris Naylor is a Managing Director of public service consultancy Inner Circle and currently sits on Demos’ Future Public Services Taskforce Advisory Board. From 2014 to 2021, he was Chief Executive of the London Borough of Barking and Dagenham.

In 2015, with only modest political caveats, he was given a clear mandate to plan a radical transformation of the Council. There was consensus on the need for growth. The political instinct was for the Council to be more communitarian and less paternalistic. Intuitively they all felt the need to focus on tackling the root causes of why more and more people needed help.

The views expressed in this report are the personal views of the author.

This is an independent report from Chris Naylor. It has not been written in partnership with Barking and Dagenham Council.