The digital revolution has disrupted politics, but it could enhance democracy. The speed and ease of online business can make political processes look frustratingly slow and inaccessible to many voters. The internet has transformed our social, personal, professional and economic lives, but the processes of politics and government remain remarkably similar to those of the last century. If voters disengage as a result, democracy will lose its life-blood.
This short paper explores the implications of the growing chasm between how people live and how politics works, and how far digital technology can improve the experience of democracy for citizens. We present new, illustrative research on how MEPs and voters are using one social media platform, Twitter. We then explore the broader implications of digital technology for parties and political processes.
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