Mobilising Public Services
by Jack Stilgoe
A couple of weeks back, we hosted a fascinating seminar for O2 on the possibilities for using mobile phones in public services. A couple of years back, this kind of talk was everywhere. Mobiles would, along with the rest of the e-government movement, transform the way that we interacted with the public sphere. So what happened?
I've written a summary of the event for anyone who came, or for those who are interested. The message is, we're going places, but we're still a long way from New York's 311 service.